Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect personal information submitted by users when visiting and shopping on our website. Our top priority is to protect user personal privacy and ensure all personal data is processed in a safe, transparent, and appropriate manner. This policy applies to all users who access our website, browse products, place orders, and use related service functions.

Information We Collect

We only collect necessary personal information that users actively provide during browsing and shopping, to ensure the normal operation of website services and complete order delivery. The information we collect includes basic personal information and order-related information generated during user interaction.
When users register an account, browse products, submit orders, or contact customer service, we may collect name, email address, contact information, shipping address, and payment related information required for order processing. All information collected is limited to the scope necessary to provide users with product sales, logistics delivery, after-sales support and other core services.
We do not actively collect sensitive personal information including personal identity sensitive data, private life information and irrelevant personal data. All user information is obtained completely based on the active submission of users, and no hidden information collection behavior will be carried out.

How We Use Your Information

All collected user information is only used to provide, maintain and optimize our website services, and improve the overall shopping experience of users. We will never use user personal information for unauthorized purposes, nor will we abuse or improperly process user data.
Firstly, we use user information to complete order confirmation, product delivery and order follow-up. The shipping address and contact information provided by users will be used to arrange product shipment, ensure accurate delivery of goods, and timely notify users of order logistics status. All orders on the website are settled in unified USD currency, and payment information is only used for order transaction verification and fund settlement.
Secondly, we use user information to provide after-sales service support. For users who apply for return services, we will verify order information through the data submitted by users, complete return review and refund processing. We adhere to a standardized after-sales process, support long-term return services, and complete refund processing within the specified cycle, and user information will only be used for the completion of after-sales procedures.
In addition, valid contact information provided by users will be used for necessary service notification, including product update reminders, order status changes, service adjustment prompts and other content related to user shopping rights and interests. We will not send irrelevant spam messages or excessive commercial advertisements to users.
Finally, user data will be used for website operation optimization. We will summarize and analyze anonymous shopping data, understand users’ product preferences and browsing habits, continuously optimize product display, website page experience and service system, so as to provide users with more in line with demand products and high-quality shopping services.

Information Storage and Protection

We adopt strict data security management measures to protect all user personal information from unauthorized access, disclosure, tampering and loss. We have established a complete information storage mechanism, and all user data is stored through safe and standardized system channels.
We set up special data management permissions, and only authorized service personnel can access user information within the scope of service needs. All staff who may contact user data have passed professional security training and abide by strict data management specifications to ensure the confidentiality of user information.
We will retain user personal information only during the valid service period and necessary data retention cycle. When the information is no longer needed for service provision and platform operation, we will take standardized and safe ways to delete or anonymize user data to avoid redundant storage of personal information.
We fully guarantee the security of user transaction information and logistics information. In the whole process of order shipment, global free shipping service and tariff undertaking service, the user’s private information will not be leaked to any irrelevant third party, ensuring that users can enjoy transparent and safe shopping services.

Information Sharing and Disclosure

We will never sell, rent or trade user personal information to any third-party institutions and individuals for commercial purposes. User personal data is one of our core protected assets, and we always adhere to the principle of non-disclosure of private information.
We only share user information with third-party service providers who are necessary for the completion of platform services, including logistics service providers and payment service institutions required for order delivery. The shared information is limited to the minimum content required to complete the service, and we will sign strict confidentiality agreements with all cooperative third parties to bind them to protect user information security.
All third-party service providers we cooperate with have qualified service qualifications and perfect data security management systems, which can effectively ensure that user information will not be leaked, tampered or misused. Once the service is completed, the cooperative institutions will no longer retain user private information.

User Rights

All users have the right to view, modify and update their personal information and order data on our website at any time. Users can independently adjust personal profile information, correct wrong shipping information and contact information to ensure the accuracy of personal data.
Users have the right to apply for deletion of their personal information when they no longer use our website services. We will respond to user information processing applications in a timely manner according to platform rules and complete relevant operations within a reasonable time.
If users have any questions, doubts or demands about personal information protection, data usage rules and privacy related content, they can contact us through the independent channel on the Contact Us page of the website. We will arrange professional personnel to reply and solve user problems as soon as possible.

Policy Update

We reserve the right to adjust and optimize the content of this Privacy Policy according to website operation iteration and service upgrade needs. When the policy content is updated, we will display the latest version on the website page, and the updated policy will take effect immediately after being published.
Users are advised to check this page regularly to keep abreast of the latest privacy protection rules. Continued browsing, shopping and use of website services by users will be regarded as recognition and acceptance of the latest Privacy Policy content.

Contact Us

If you have any questions or suggestions about this Privacy Policy or our personal information protection services, please get in touch with us through the Contact Us page on our website.